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Privacy Policy

Last updated: 24 August 2026

Mike Quinn trading as Mike Quinn Studios respects your privacy. This policy explains what personal information we collect through mikequinnstudios.com, Studio Pass and our related services, why we use it, who we may share it with, how long we keep it and the rights available to you.

1. Who we are

Mike Quinn trading as Mike Quinn Studios is the controller responsible for the personal information described in this policy.

Contact address:
Mike Quinn trading as Mike Quinn Studios
Kings Head House
15 London End
Beaconsfield
HP9 2HN
United Kingdom

Email: [email protected]

2. Information we collect

Depending on how you use our website and services, we may collect:

  • Contact information, such as your name, email address, postal address and information included in an enquiry.
  • Account and membership information, such as login details, profile information, membership status and activity within Studio Pass or other member areas.
  • Purchase and transaction information, such as products or subscriptions purchased, billing details, payment status, refunds and transaction records. Full card details are handled by the payment provider shown at checkout and are not stored by us.
  • Marketing information, such as your communication preferences and interactions with emails.
  • Technical and usage information, such as IP address, device and browser information, pages visited, referring pages, approximate location, cookie identifiers and website interactions.
  • Information you provide, including messages, responses, feedback, uploaded material and other content you choose to share.

3. Where information comes from

We usually collect information directly from you when you contact us, complete a form, create an account, join a mailing list or purchase or use a service. We may also receive relevant technical, transaction or engagement information from providers that help us host the site, deliver content, manage consent, send communications and process payments.

4. How and why we use information

We use personal information only where we have a lawful basis. Depending on the activity, this may include:

  • Contract — to take steps you request before entering a contract and to provide accounts, memberships, purchases, subscriptions, digital content and customer support.
  • Legitimate interests — to respond to enquiries, operate and improve the website and services, understand our audience, maintain security, prevent misuse and manage the business, provided those interests are not overridden by your rights.
  • Consent — for optional marketing and non-essential cookies or similar technologies where consent is required. You may withdraw consent at any time.
  • Legal obligation — to comply with tax, accounting, consumer, data-protection and other legal requirements.

We may use information to respond to enquiries; create and administer accounts; deliver products, memberships and content; process payments, subscriptions, refunds and related records; send essential service messages; send permitted marketing; improve and secure our services; prevent fraud or misuse; maintain legal and business records; and establish, exercise or defend legal claims.

5. Information needed to provide services

Some information is required to create an account, fulfil a purchase, provide support or comply with law. If you do not provide required information, we may be unable to provide the relevant service or complete the transaction. Optional fields will be identified where practical.

6. Email marketing and your right to object

If you ask to receive marketing, or where the law otherwise permits it, we may send news, studio updates and information about products and services. You can unsubscribe at any time using the link in a marketing email or by contacting us. Unsubscribing from marketing will not stop essential messages about an account, purchase or subscription.

You have the right to object to direct marketing at any time. If you object, we will stop using your personal information for that purpose.

7. Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember choices, understand website use and, where enabled, support analytics or marketing. Strictly necessary technologies may be used without consent. We ask for consent before using non-essential technologies where required.

For more information, see our Cookie Policy.

8. Who we share information with

We do not sell your personal information. Where necessary, we may share it with:

  • Kajabi and related providers that host our website, accounts, forms, email, memberships and digital content;
  • CookieScript and providers used to record and manage cookie choices;
  • the payment processor and financial service provider shown at checkout;
  • email, analytics, security, IT and communications providers;
  • professional advisers such as accountants, insurers, legal advisers and consultants; and
  • public authorities, regulators, courts or other parties where required by law or necessary to protect legal rights.

Providers may act as processors on our behalf or as independent controllers for parts of their services. They may use information only as permitted by applicable law and their agreements with us.

9. International transfers

Some providers may process personal information outside the United Kingdom. Where UK data-protection law requires safeguards, we rely on an adequacy regulation, approved contractual protections or another lawful transfer mechanism. You may contact us for further information about the safeguards relevant to your information.

10. How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services and meeting legal, accounting, tax and reporting requirements. Retention depends on the nature of the information and our relationship with you. Transaction and tax records may be retained for the period required by law; account information may be kept while an account is active and for a reasonable period afterwards; enquiries are kept while needed to respond and manage follow-up; and marketing information is kept until you unsubscribe or it is no longer needed. We may keep a limited suppression record so that we can respect an opt-out.

11. Security

We use reasonable organisational and technical measures intended to protect personal information. No online service can be guaranteed completely secure, so please use a strong, unique password and take care when sharing information.

12. Your rights

Depending on the circumstances, UK data-protection law may give you the right to:

  • ask for access to your personal information;
  • ask us to correct inaccurate or incomplete information;
  • ask us to erase information;
  • ask us to restrict how information is used;
  • object to certain processing;
  • receive certain information in a portable format; and
  • withdraw consent at any time where we rely on consent.

These rights are not absolute and may depend on the circumstances. To exercise a right, email [email protected]. We may need to verify your identity before responding.

13. Data-protection complaints

You can make a data-protection complaint by emailing [email protected] with enough information for us to understand the concern. We will acknowledge a complaint within 30 days, investigate it appropriately, keep you informed where necessary and communicate the outcome without undue delay.

You also have the right to complain to the UK Information Commissioner’s Office. Details are available at ico.org.uk/make-a-complaint. We would appreciate the opportunity to address your concern first.

14. Children

Our website and commercial services are not directed at children. We do not knowingly collect personal information from children without appropriate permission. If you believe a child has provided information to us, please contact us.

15. Automated decision-making

We do not currently use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects.

16. Links to other websites

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

17. Changes to this policy

We may update this policy as our services, providers or legal obligations change. The latest version will appear on this page with the updated date.

18. Contact us

For privacy questions, rights requests or complaints, contact:

Mike Quinn trading as Mike Quinn Studios
Kings Head House
15 London End
Beaconsfield
HP9 2HN
United Kingdom

[email protected]