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Privacy Policy

Last updated: 17 July 2026

Mike Quinn Studios respects your privacy. This policy explains what personal information we collect through mikequinnstudios.com and our related services, why we use it, who we may share it with, and the choices and rights available to you.

1. Who we are

Mike Quinn Studios is the data controller for the personal information described in this policy.

Contact address:
Mike Quinn Studios
Kings Head House
15 London End
Beaconsfield
HP9 2HN
United Kingdom

Email: [email protected]

2. Information we collect

Depending on how you use our website and services, we may collect:

  • Contact information, such as your name, email address, postal address and any information you include in a message or enquiry.
  • Account information, such as login details, profile information, membership status and your activity within Studio Pass or other member areas.
  • Purchase and transaction information, such as the products or subscriptions you buy, billing details, payment status and transaction records. Card details are handled by our payment providers and are not stored by us in full.
  • Marketing preferences, including whether you have asked to receive emails and how you interact with those messages.
  • Technical and usage information, such as IP address, device and browser information, pages visited, referring pages, approximate location, cookie identifiers and interactions with the website.
  • Content you provide, including responses, feedback, uploaded material or other information you choose to share through our services.

We generally collect information directly from you. We may also receive technical, transaction or engagement information from service providers that help us operate the website, deliver memberships, process payments and send communications.

3. How and why we use your information

We may use personal information to:

  • respond to enquiries and provide customer support;
  • create and manage accounts, memberships and access to Studio Pass;
  • process orders, payments, subscriptions, refunds and related administration;
  • deliver products, services, downloads, events and member content;
  • send service messages about your account or purchases;
  • send marketing communications where you have consented, or where otherwise permitted by law;
  • understand and improve the website, content and customer experience;
  • protect our services, prevent fraud and maintain security;
  • keep appropriate business, tax and legal records; and
  • establish, exercise or defend legal claims.

4. Our lawful bases

Under UK data protection law, we rely on one or more of the following lawful bases:

  • Contract: where processing is necessary to provide something you have bought or requested, or to take steps before entering into a contract.
  • Legitimate interests: where necessary to run, protect and improve our business and services, respond to enquiries and understand our audience, provided those interests are not overridden by your rights.
  • Consent: for optional marketing and non-essential cookies where consent is required. You can withdraw consent at any time.
  • Legal obligation: where we must keep or use information to comply with the law.

5. Email marketing

If you subscribe to our mailing list or otherwise agree to receive marketing, we may send news, studio updates and information about our products and services. You can unsubscribe at any time using the link in any marketing email or by contacting us. Unsubscribing from marketing will not stop essential service messages relating to an account, purchase or subscription.

6. Cookies and similar technologies

We use cookies and similar technologies to make the website work, remember choices, understand website use and, where enabled, support analytics or marketing. Strictly necessary cookies may be used without consent. We ask for consent before using non-essential cookies where required.

You can accept, decline or manage non-essential cookies through the cookie banner and its settings. You can also control cookies through your browser, although blocking essential cookies may affect how parts of the site work.

7. Who we share information with

We do not sell your personal information. We may share it with trusted service providers where necessary, including:

  • Kajabi and other providers that host our website, accounts, memberships, forms, email and digital content;
  • payment processors and financial service providers that process transactions;
  • CookieScript and providers that help manage cookie consent;
  • analytics, security, IT, communications and professional advisers; and
  • public authorities or other parties where disclosure is required by law or necessary to protect legal rights.

These providers may act as processors on our behalf or as independent controllers for parts of their services. They are permitted to use information only as allowed by applicable law and their agreements with us.

8. International transfers

Some service providers may process personal information outside the United Kingdom. Where UK data protection law requires safeguards, we use recognised transfer mechanisms or rely on another lawful basis for the transfer.

9. How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services and meeting legal, accounting, tax and reporting requirements. Retention periods depend on the nature of the information and our relationship with you. For example, transaction and tax records may be kept for the period required by law; account information may be kept while an account is active and for a reasonable period afterwards; and marketing information is kept until you unsubscribe or we determine it is no longer needed. We may keep limited suppression records so that we can respect an opt-out request.

10. Your rights

Depending on the circumstances, UK data protection law may give you the right to:

  • ask for access to your personal information;
  • ask us to correct inaccurate or incomplete information;
  • ask us to erase information;
  • ask us to restrict how information is used;
  • object to certain processing, including direct marketing;
  • receive certain information in a portable format;
  • withdraw consent at any time where we rely on consent; and
  • raise a complaint with a data protection authority.

These rights are not absolute and may depend on the circumstances. To exercise a right, email [email protected]. We may need to verify your identity before responding.

You can complain to the UK Information Commissionerā€™s Office at ico.org.uk/make-a-complaint. We would appreciate the opportunity to address your concern first.

11. Security

We use reasonable organisational and technical measures intended to protect personal information. No internet service can be guaranteed completely secure, so please take care when choosing passwords and sharing information online.

12. Children

Our website and commercial services are not directed at children, and we do not knowingly collect personal information from children without appropriate permission. If you believe a child has provided personal information to us, please contact us.

13. Links to other websites

Our website may link to third-party websites or services. Their privacy practices are controlled by their own policies, and we are not responsible for those practices.

14. Changes to this policy

We may update this policy as our services or legal obligations change. The latest version will appear on this page with the updated date.

15. Contact us

For privacy questions or requests, contact:

Mike Quinn Studios
Kings Head House
15 London End
Beaconsfield
HP9 2HN
United Kingdom

[email protected]